Windsor of Palm Coast

Philosophy of Service

The Windsor of Palm Coast is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.

The concepts are central in our approach to quality service and supportive residential environments:

• Promote the individuality of each resident
• Offer each resident dignity and respect
• Foster independence for each resident
• Support each resident's right to privacy
• Support the needs of family and friends
• Provide a supportive residential environment
• Partner with residents and family in care decisions
• Offer individual choices in care, services and lifestyle
• Tailored Services

At The Windsor of Palm Coast, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.

Base Monthly Service Includes:

• Spacious apartment
• Utilities (except phone)
• Routine maintenance
• Weekly housekeeping & linen service
• Health monitoring by full time professional staff
• Life Enrichment activities
• 24-hour access to staff
• Licensed nurse on staff
• Three nutritious meals and snacks

Tailored Services may include (but are not limited to):

• Medication Assistance
• Specialized diets
• Assistance with bathing, dressing, grooming, and other personal care
• Assistance with ambulation
• Personal Laundry

The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want.

Enriching Activities

Life enriching activities come alive at The Windsor of Palm Coast. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar.

The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents.

Companion Services

You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.

Quality Design Features

Every design feature of The Windsor of Palm Coast is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.

Exterior

• Elegant home-style architecture
• Porte Cochere providing weather-covered access to front entrance

Interior

• Personal Care Suite providing health and wellness evaluations and services
• Therapeutic and relaxing whirlpool spa
• Elegant Palma Sola dining room
• Courtyard Café for casual dining and snacks
• Enclosed courtyard / screened lanai
• Common living room, game room, and library

Apartments

• Seven distinctive apartment styles
• Kitchenette with microwave, refrigerator, sink, and cabinetry
• Wall-to-wall carpeting, except bathrooms
• Large bathroom with curbless shower
• Emergency Call System with speaker response
• Telephone and cable connections
• Individually controlled heating and air conditioning
• For your "Peace of Mind"
• Electronically controlled entrances
• Fire/smoke and sprinkler systems
• Emergency generators for certain living areas
• "Hurricane" glass windows

Reflections Alzheimer's and Memory Care

Dedication to Service

Caring for a loved one with Alzheimer's or other memory impairments is a very personal, loving dedication to service. It requires service for specific and individual needs.

More often, the resident with memory loss needs assistance with life's daily activities including personal care but may not have an acute medical condition requiring around the clock skilled nursing or instruction. Finding that unique combination of physical setting and specialized care is a journey traveled by many families.

The Reflections Program

At Reflections, our trained staff works closely with family members and friends to assemble a "Life History" identifying the personal experiences of each resident's life.

Through the "Life History," we get to know the personality behind the person, fostering a one-to-one association more like "friend to friend" rather than "staff to patient." Details and events from your loved one's past become "shared" memories and experiences serving as a foundation for activities, communication and the development of friendships built on support, understanding and mutual respect.

Base Monthly Services

• Laundry Services - personal and linen
• Housekeeping
• 24 hour-a-day specially trained staff
• Three daily meals plus snacks
• Tailored activities - therapeutic and recreational 
• Full-time Reflections supervisor
• Individualized service planning
• Family and community support groups
• Reflections Program - a personal life history program

Tailored Services

• Medication Assistance
• Assistance with bathing, dressing, personal hygiene, incontinence management, and other personal services